Puerto Rican singer Bad Bunny. Photo: Google


Less than a month after an international scandal involving the sale of tickets to Taylor Swift’s “Eras Tour” concerts, Ticketmaster, the online ticket-sales and distribution company, has agreed to reimburse thousands of fans who were denied access to a Bad Bunny concert in Mexico City Friday, Dec. 9. and Saturday, Dec. 10.

The sold-out concert, which was billed as “The World’s Hottest Tour,” turned into bedlam Friday night as thousands of tickets were declared either fake, duplicated or cancelled by Ticketmaster and angry would-be attendees tried to storm the Azteca Stadium.

The first concert on the Puerto Rican heartthrob’s tour in Mexico was expected to be a blockbuster night as ticket resales reached 500,000 pesos each and a full capacity of 87,500 people were expected to fill the stadium.

But instead, the concert was marred by angry ticketholders who rioted and pushed against security guards, trying to force their way in after being told their tickets were not valid.

The situation was similar to the second concert at the Azteca Stadium, which was equally chaotic, as again thousands of ticketholders were turned away, and many of those who were allowed to enter were asked to remove their belts and water bottles before entering.

Mexico’s Federal Consumer Protection Agency (Profeco) said Saturday, Dec. 10, that a full investigation would be conducted and ordered Ticketmaster to reimburse all affected parties by 120 percent of the ticket value.

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